Returns & Exchanges

At Lucy & Co., we want you to love every piece you wear, which is why we offer a 30-day return window for all unwashed and unworn items. If your purchase isn't the perfect fit, our streamlined process makes it easy to find your new favorite style.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; we will track your return as it makes its way back to our warehouse.

• 4.
  Receive Your Refund

  After our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.